Free Returns and Exchanges
Underground Printing offers Free Returns and Exchanges! Your satisfaction is guaranteed or we will refund your entire purchase within the first 30 days of the date you place your order. You will be provided with USPS label to return your items for refund or exchange - at no charge to you.
If you would like to return or exchange any item, please visit the Returns Page: shop.undergroundshirts.com/pages/returns
To be eligible for a return, your item must be unused and in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, generally in 1-3 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
customerservice@undergroundshirts.com.
Defective / Incorrect Products
If you need to return or exchange an item, send us an email at customerservice@undergroundshirts.com and we will send you a return label in which to send your items back.
